![]() ![]() This will produce one log file on your desktop: mb-check-results.zipĪttach this file to your forum post by clicking on the "Drag files here to attach, or choose files. Download MB-Check and save to your desktopĭouble-click to run MB-Check and within a few second the command window will open, then click "OK".NEXT: Create and obtain an mb-check log.NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you Added more settings to the RF Settings -> Account and Security pages. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt Make Start Page load faster by bundling all the resources into the extension package. You can check here if you're not sure if your computer is 32-bit or 64-bitĭouble-click to run FRST and when the tool opens click "Yes" to the disclaimer NOTE: You need to run the version compatible with your system.It contains no info that can identify or harm you. Tell any program that blocks it to ignore or allow. Note: it may take a bit for the list to load so be patient. Download FRST and save it to your desktop. Open the VaultPasswordView zip file.Importing from Chrome Through the RoboForm Browser Extension.FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs.Please use an Administrator account when doing the following, Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues. The CPU issue with this process only happens with MB enabled, so I now have to choose between either MB or using Roboform in Chrome. I then added the Roboform executable in question to the MB exclusions list, but the CPU issue still exists only in Chrome. I then went further to test a brand new Chrome profile with nothing enabled other than Roboform - same issue. With MB disabled I can run Chrome with Roboform and no spikes in CPU occur. I tested many scenarios and in the end they were correct - MB was the culprit. They looked at my Procmon log and ran some internal tests - they said that eSet and/or MB were injecting into those processes. ![]() I had been trying to figure out what the issue was, but finally involved the Roboform support team. There's a constant registry lookup cycle along with file lookup. I used Procmon (from Sysinternals) to see what the Roboform process was doing only when Chrome was in use. This does not occur when I use Firefox 圆4 with Roboform enabled - the same executable is used for Firefox and the filename is not specific for Chrome (weird huh?). When I'd run Chrome with Roboform enabled, I'd notice lag and high CPU use (2-5% constant) for the Roboform process (rf-chrome-nm-host.exe) attached to Chrome. Software (all current as of Jan 13, 2018) Endpoint Detection & Response for Servers ![]()
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